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“We love our new room; the workmanship is exceptional! We liked that everything was spelled out before the construction started — what would be done, how much it would cost, when payments were do. Jay is an honest guy and we would use him again.” — Joyce and Peter

Dear Jay,

I wanted to let you know how much I appreciate the great job you did renovating our kitchen. I love everything thing about it. Dave and I have worked with several contractors over the years and have never had a job completed so professionally, on time and on budget. It's hard to believe the job cost exactly what you said it would. That has never happened to us in the past.

As you know, my husband Dave is the biggest skeptic when it comes to contractors but he was also pleasantly surprised. We were impressed that you were on top of what was happening on the job and always kept us informed. You were organized and actually had a plan as to the sequence of events. That was new to us. We also liked, and felt comfortable with all the people you brought in to work with you on this project.

We feel very lucky to have inadvertently found you when I was searching for information about kitchen renovations on my computer. No one can believe I hired you based solely on my gut feeling that you were honest and would do a good job. You can be sure that if we ever need to hire a contractor in the future, you will be the person we will call. If you ever need a reference, feel free to have them call me. I would be happy to vouch for you!

Thanks again,

Amy D — Medfield, MA